Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information at kerynthavilo.

Information We Collect

At kerynthavilo, we collect various types of information to provide you with our budgeting and financial planning services. This collection happens through different channels and serves specific purposes in enhancing your experience with our platform.

Personal Information You Provide

  • Account registration details including your name, email address, phone number, and postal address
  • Financial information such as income ranges, expense categories, and budgeting preferences
  • Communication preferences and contact information for service updates
  • Payment information when you subscribe to premium features or services
  • Profile customization data including budgeting goals and financial objectives

Automatically Collected Information

When you use our website and services, we automatically collect certain technical information that helps us improve your experience and maintain security.

  • Device information including browser type, operating system, and device identifiers
  • Usage patterns such as pages visited, time spent on different sections, and feature utilization
  • IP address and general location information for security and service optimization
  • Cookies and similar tracking technologies for personalization and functionality
  • Performance data to identify and resolve technical issues

How We Use Your Information

Your information serves multiple purposes in our commitment to providing excellent budgeting education and financial planning tools. We use this data responsibly and always in line with the purposes you'd reasonably expect.

We never sell your personal information to third parties or use it for purposes unrelated to improving your financial planning experience.

  • Providing personalized budgeting recommendations and financial education content tailored to your goals
  • Processing transactions and maintaining accurate billing records for premium services
  • Communicating important updates about your account, new features, and relevant financial tips
  • Improving our services through analysis of usage patterns and user feedback
  • Ensuring platform security and preventing unauthorized access or fraudulent activities
  • Complying with legal obligations and responding to lawful requests from authorities

Our data processing always follows the principle of data minimization – we only collect and use information that's necessary for the specific purpose at hand. This approach helps protect your privacy while ensuring we can deliver the budgeting tools and educational resources you expect.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared. kerynthavilo operates on the principle that your personal data belongs to you, and we act as responsible custodians of that information.

Limited Sharing Circumstances

  • Service providers who help us operate our platform, such as hosting providers and payment processors, under strict confidentiality agreements
  • Legal compliance situations where we're required by law to disclose information to authorities
  • Business transfers, such as mergers or acquisitions, where your data would be transferred as part of business assets
  • Protection of rights and safety when necessary to protect kerynthavilo, our users, or the public from harm

In all sharing scenarios, we implement appropriate safeguards and require third parties to maintain the same level of data protection that we provide. We never share your information for marketing purposes by other companies without your explicit consent.

Australian users: Your information may be processed by service providers located outside Australia, but we ensure these providers meet strict data protection standards equivalent to Australian privacy laws.

Your Privacy Rights and Controls

You have significant control over your personal information and how it's used. Understanding these rights empowers you to make informed decisions about your privacy.

  • Access your personal information and receive a copy of the data we hold about you
  • Correct or update inaccurate information in your account at any time
  • Delete your account and associated personal data, subject to legal retention requirements
  • Object to certain types of data processing or request restrictions on how we use your information
  • Data portability – receive your information in a structured format for transfer to another service
  • Withdraw consent for optional data processing activities

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at info@kerynthavilo.com. We'll respond to your request within 30 days and guide you through the process. For account-related changes, you can also access many controls directly through your account settings.

When requesting access to or deletion of your data, we may need to verify your identity to protect against unauthorized requests. This verification process helps ensure your personal information remains secure.

Data Security and Protection

Protecting your information is our top priority. We employ multiple layers of security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • End-to-end encryption for sensitive financial data transmission and storage
  • Regular security audits and penetration testing by independent security firms
  • Multi-factor authentication options for enhanced account protection
  • Secure data centers with physical access controls and environmental monitoring
  • Regular software updates and security patches to address emerging threats
  • Employee access controls ensuring only authorized personnel can access user data

While we implement robust security measures, please remember that no system is completely immune to security risks. We encourage you to use strong passwords and keep your login credentials confidential.

Incident Response

In the unlikely event of a data breach affecting your personal information, we have established procedures to contain the incident, assess the impact, and notify affected users promptly. We'll provide clear information about what happened, what information was involved, and what steps we're taking to address the situation.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

  • Account information is retained for the duration of your active membership plus three years after account closure
  • Financial data and budgeting information is deleted within 12 months of account termination unless legally required to retain it longer
  • Communication records are kept for two years to maintain service quality and resolve potential disputes
  • Technical logs and security data are typically deleted after 18 months unless needed for ongoing security investigations
  • Marketing preferences and communication history are deleted immediately upon unsubscribing from our communications

When data reaches the end of its retention period, we securely delete it using industry-standard data destruction methods. For particularly sensitive information, we use specialized deletion techniques that make data recovery impossible.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide personalized content. Understanding how these work helps you make informed choices about your online privacy.

Types of Cookies We Use

  • Essential cookies that enable basic website functionality and security features
  • Preference cookies that remember your settings and customization choices
  • Analytics cookies that help us understand how users interact with our website
  • Marketing cookies that enable us to show relevant content and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality. We provide clear options for managing your cookie preferences through our website settings.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through email or prominent website notices.

Minor updates, such as clarifications or formatting changes, may be made without individual notification. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.

Contact Our Privacy Team

Have questions about this privacy policy or how we handle your information?

Email: info@kerynthavilo.com

Address: 36 Little Ryrie St, Geelong VIC 3220, Australia

Phone: +61430344687

This Privacy Policy is effective as of January 15, 2025

Last updated: January 15, 2025